Return and Refund Policy

Eatiz accepts returns and issues refunds primarily for items that are damaged, defective, incorrectly delivered, or missing from your order. [1, 2]

Return Guidelines.

Eligible Items: Damaged goods, rotten or spoiled groceries, wrong items, or missing products

Time Frame: You must raise a complaint through the app within 24 to 48 hours of delivery.

Proof Required: Clear photos or videos of the defective, damaged, or incorrect item must be uploaded via the app.